//validate email format
			function CheckEmail(src) {
				var emailPat=/^([a-zA-Z0-9\._-]+)@([a-zA-Z0-9\._-]+)$/;
				var matchArray=src.match(emailPat);
				 
				 if (matchArray==null) {
				   /* Too many/few @'s or something; basically, this address doesn't
				      even fit the general mould of a valid e-mail address. */
					//alert("Email address seems incorrect (check @ and .'s)");
					return false;
				 }
				 else{
				 	var user=matchArray[1];
					var domain=matchArray[2];
					var userPat= /^(www\.)/;
					if(userPat.test(user)){
						//alert("Can not have www. at the beginning of the e-mail address.Please try again.");
						return false;
					}
				 }
				 return true;
			}
			//validate the form
			function Validate(form){
				//contact name
				if(form.file_name)
					{
					form.passed_file.value = form.file_name.value;
					}
				
				if (form.your_name.value == ""){
					alert("You must enter a name.");
					form.your_name.focus();
					form.your_name.select();
					return false;
				}
				
				
				if ((form.email.value == "") || (!CheckEmail(form.email.value))){
					alert("You must provide a valid e-mail address, in the format john@doe.com.");
					form.email.focus();
					form.email.select();
					return false;
				}
				if ((form.select_state.seletedIndex == -1) || form.select_state.options[form.select_state.selectedIndex].value == ""){
					alert("You must select a state.");
					form.select_state.focus();
					return false;
				}	
				if ((form.type_of_user.seletedIndex == -1) || form.type_of_user.options[form.type_of_user.selectedIndex].value == ""){
					alert("You must select a type of user.");
					form.type_of_user.focus();
					return false;
				}	
				if ((form.subject.seletedIndex == -1) || form.subject.options[form.subject.selectedIndex].value == ""){
					alert("You must select a subject heading.");
					form.subject.focus();
					return false;
				}	
				
			}
			
			function ResetForm() {document.forms['customer_service_confirmation.cfm'].reset();}